Westfield Direct is bringing Click and Collect services to you
07.10.2021

Westfield Direct is bringing Click and Collect services to you

Two women where masks, one woman is receiving her purchases
Words by Alice McDonald

My wallet is crying right now.

Westfield has unleashed a ‘Westfield Wherever You Are’ in their brand spanking new Westfield Direct where keen shoppers can access any of the 37 Westfield centres with Click and Collect and home delivery services right at your fingertips.

It can’t get better than this!

The key takeaways

    • No matter where you are in Australia, shoppers can access each businesses own unique virtual storefront at any Westfield store through Westfield Direct.
    • This virtual realm allows customers to access items either by category, curated collections or by brand.
    • Brands ranging from your faves such as General Pants, MJ Bale and Gorman to Habitania, Aesop even Build-a-Bear! AND MORE…

This launch brings over 100 existing business partners and brands directly to you with a diverse range of products, with new businesses jumping on board everyday. With the current apocalyptic-type circumstances of 2020 and 2021 – bring back 2019 please, Click and Collect online services have become the newest and most hip thing. Offering convenience and flexibility, Westfield Direct is opening doors for shoppers by “bringing the Westfield experience to more people” as a part of Scentre Group Chief Officer And Business Development Officer, Phil McAveety’s customer strategy in the ambitious growth and development of the online shopping phenomena.

Who doesn’t miss strolling through Westfield, grazing through all the stores on offer, well now you can do all that but instead of strolling, we are scrolling. The virtual shop front experience means customers can place an order and opt for either Click and Collect at any Westfield store or have your items delivered straight to your door. Customers can expect to be reunited with their goodies within 1 – 5 days via Click and Collect or up to 10 business days for home delivery. Keep in mind with the current delays in AusPost, Click and Collect is your best option.

Having trouble with the webpage? There are dedicated Westfield Direct service desks in every centre to help with that.

With friendly staff on board, on the spot returns are a simple, easy process with also an all Australian-based customer care team to help with end-to-end experience and ensure a seamless transaction.
Westfield Direct is ensuring they maintain the “human connection they value” with flexibility and choice for all customers. For members, it gets even better with special offers exclusively for Westfield Plus members through Westfield Direct and can even score 10% reward credit on Click and Collect orders, redeemable as a Westfield Digital Gift Card once their reward balance reaches $20 or more!

Westfield Direct is perfect for those Christmas prezzies you’ve been eyeing.

Westfield Direct launched today, so get scrolling quick and pick up those goodies you’ve had your eye on quickly. Your wallet will forgive you!

You can shop Westfield Direct here.