Crisis Heroes is an empowering online platform helping Victorians doing it tough in lockdown

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Crisis Heroes is an empowering online platform helping Victorians doing it tough in lockdown

Crisis Heroes empowers everyday people to request or lend a hand in light of COVID-19.

As Geelong, Ballarat and Surf Coast residents return indoors for another wave of snap lockdowns and our friends in Melbourne remain under strict restrictions, it’s more important than ever to recognise that our family and friends in Victoria need our help.

While we experienced a short but sweet taste of normality, seeing friends and family at cafes and bars, exploring the great outdoors and indulging in beers and footy at a mate’s place, the return to lockdown rules hit us for six, changing the way to interact with our support networks. In these times of isolation and uncertainty, it can make us feel anxious, stressed and worried (especially if there are financial stresses too), and it can be quite difficult to take time out and process it all.

Here’s where to find help if you’re struggling with mental health this lockdown

Marketer and former newspaper journalist Mark Acheson, alongside two mates decided to go above and beyond last year, to help out mates in Victoria by offering a support system through an online platform, Crisis Heroes.

Designed to connect those who are willing to volunteer with those who need help during the COVID-19 pandemic, Crisis Heroes is a free community enabling the sharing of services and resources to ensure no one is left stranded during the outbreak. It intends to unite people during a really difficult time, and currently, it’s seeing huge numbers of people across Victoria jumping on board to either request or lend a hand in light of the current wave, with more than 11,000 members across the nation.

“If you are struggling and need a hand, please reach out. It’s okay to ask for help,” says co-founder Mark Acheson.

“From some extra food to a friendly online chat, hundreds have taken the brave first step and sought assistance via Crisis Heroes.”

In what can be described as a cross between Tinder and Uber for volunteering and getting help when needed, it’s super simple to get involved. All you need to do it visit the Crisis Heroes website and register for free (don’t stress, it’s free, safe, and secure platform), request or lend a hand, or look to support someone already needing help, and lastly, connect and do good, whether it be picking up and delivering groceries or a friendly phone call.

It’s that easy. You can sign up for email alerts too which will notify you when someone close by needs your help.

If you’ve got the capacity to chat with someone lonely or isolated, or can perhaps drop off some goods as you do your groceries (in a COVID-19 safe manner), then give Crisis Heroes a go.


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Lend or request a hand via the website here.